Who we are
This website is operated by Reliable Tech (“Reliable Tech,” “we,” “us,” or “our”). This policy applies to information collected through this website. It does not cover information handled under a separate agreement with our clients.
Information we collect
Information you provide
When you use our contact form, we collect the details you choose to submit, which may include:
- your name, work email address, and company name;
- your phone number, if you choose to provide it;
- the service you are interested in; and
- the contents of your message.
Please do not include passwords, credentials, or other sensitive information in your message. If we need sensitive details to help you, we will arrange an appropriate way to share them.
Information collected automatically
Like most websites, our hosting provider may automatically record limited technical information when you visit, such as your IP address, browser type, the pages you request, and the date and time of your visit. This information is used to operate, secure, and troubleshoot the website.
How we use information
- to respond to your enquiry and communicate with you about it;
- to understand your needs and, if appropriate, discuss how we may be able to help;
- to operate, maintain, and protect the security of this website, including preventing spam and abuse; and
- to comply with legal obligations.
We do not sell the personal information you submit through this website.
Cookies and analytics
This website does not use advertising cookies. If we introduce analytics or similar tools in the future, we will update this policy to describe them and any choices available to you.
How information is shared
We share information only as needed to operate this website and respond to you — for example, with service providers that host the website or deliver email on our behalf. These providers may use the information only to provide their services to us. We may also disclose information if required by law or to protect our rights, users, or systems.
How long we keep information
We keep enquiry information for as long as needed to respond to you and for our reasonable business records, after which it is deleted or anonymized, unless a longer period is required by law.
How we protect information
We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Your choices and rights
You may ask us to access, correct, or delete the personal information you have submitted through this website. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below. We may need to verify your identity before responding.
Children’s privacy
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was most recently revised.
Contact us
If you have questions about this policy or how your information is handled, please email us at support@reliabletech.online or use our contact page.